Refund And Cancellation

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Everlive India

Refund and Cancellation Policy

*Last Updated: 10-12-2023*

Thank you for shopping with www.everliveindia.com, a single vendor ecommerce portal operated by Everlive Enterprises. We strive to provide a seamless and satisfying shopping experience for our customers. Please read our Refund and Cancellation Policy carefully to understand our procedures in case you wish to cancel an order or seek a refund.

Cancellation Policy:

1. Order Cancellation by Customer:
   - Customers have the option to cancel their order within 24 hours of placing it.
   - To cancel an order, please contact our customer support team at the provided phone number or email address.
   - Once an order is shipped, it cannot be canceled.

2. Order Cancellation by Everlive India:
   - Everlive India reserves the right to cancel an order in the event of product unavailability, pricing errors, or any other unforeseen circumstances.
   - If an order is canceled by Everlive India, the customer will be notified, and a full refund will be initiated.

Refund Policy:

1. Eligibility for Refund:
   - Refunds will be processed only for eligible products that meet our return criteria (e.g., defective or damaged items).
   - Requests for refunds must be made within 7 days of receiving the product.

2. Refund Process:
   - To initiate a refund, please contact our customer support team via the provided phone number or email.
   - Refunds will be processed within 7-10 business days from the date of approval.

3. Mode of Refund:
   - Refunds will be processed through the same mode of payment used for the original transaction.
   - In case the original payment method is not available, alternative arrangements will be made in consultation with the customer.

4. Non-Refundable Items:
   - Certain items, such as gift cards, are non-refundable.

Contact Details:

Address:  Everlive Enterprises, 04, Ramkrishnahari, A/P- Dhakambe, Tal- Dindori, Dist- Nashik, Maharashtra, India- 422004.

Phone:  9764719191, 9604019191

Email:  Everliveindia@gmail.com

For any inquiries or assistance regarding our Refund and Cancellation Policy, please feel free to contact us using the provided contact details. We value your satisfaction and are committed to addressing any concerns promptly.

Thank you for choosing www.everliveindia.com.

*Note: This policy is subject to change, and any updates will be reflected on this page.*
 

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